Role Summary

NdCare and the Neuro Inclusion Project operate in regulated, high-trust environments spanning healthcare, digital health, research, and public-sector partnerships.

We are seeking an Operations & Compliance Manager to establish and maintain the operational, legal, and governance foundations that allow the organisation to grow safely, credibly, and sustainably.

This role is not about paperwork.
It is about preventing harm, chaos, and future failure.

Purpose of the Role

The Operations & Compliance Manager exists to:

• Create reliable operational infrastructure
• Ensure NdCare meets regulatory, data, and governance expectations
• Protect users, partners, and team members from avoidable risk
• Enable growth without last-minute firefighting

If this role is done well, problems are solved before they become visible.

Key Responsibilities

1. Operational Foundations

• Establish and maintain core operational processes
• Support documentation, policies, and procedures across teams
• Create clarity around roles, responsibilities, and decision pathways

2. Compliance & Governance

Support compliance with:

• GDPR / UK data protection requirements
• clinical governance expectations
• research and safeguarding frameworks

Maintain risk registers and mitigation plans

Prepare NdCare for audits, due diligence, and partner scrutiny

3. Data Protection & Information Governance

• Support data mapping and DPIAs where required
• Ensure safe handling of sensitive personal and clinical data
• Liaise with legal and technical advisors on compliance matters

4. Contracts & Documentation

• Support the management of contracts, MOUs, and agreements
• Maintain version control and clarity of documentation
• Flag risks or ambiguities early

5. Cross-Functional Support

Work closely with:

• COO / Managing Director
• Clinical Director
• Head of Product
• Research & Safeguarding Advisors

Act as a calm, reliable point of reference on “can we do this safely?”

What This Role Is Not

• It is not a box-ticking exercise
• It is not about slowing everything down
• It is not expected to hold legal liability alone
• It is not a catch-all admin role

This role prioritises proportionate, humane compliance.

Equity, Time & Structure

• Compensation: Equity only (shares or options)
• Equity range: ~0.25–0.75%
• Vesting: 3–4 years (structure to be agreed)
• Time commitment: ~0.5–1 day per week
• Review point: 6 months
• Salary transition: On funding or operational contracts

Who This Role Is For

This role may suit someone who:

• Has experience in operations, compliance, governance, or risk
• Has worked in health, charity, education, or regulated sectors
• Is detail-oriented but not rigid
• Can translate regulation into practical action
• Values prevention over firefighting

You do not need to be a lawyer... judgement and clarity matter more.

What We Explicitly Welcome

• Neurodivergent candidates
• Flexible working patterns
• Asynchronous work
• Questions and challenge around “why” and “how”

We will adapt communication and process to support nervous-system safety.

Why This Role Matters

Most organisations fail not because of bad ideas...
but because of avoidable operational and compliance failures.

This role ensures NdCare:

• is trusted
• is safe
• is prepared
• can grow without imploding